Answers to common questions about renting a car with Malek Al Estorah Rent A Car LLC in UAE.
For UAE residents, you need a valid Emirates ID and UAE driving license.
Tourists need a valid passport, visit visa, and home country or international
driving license. Our team can guide you on WhatsApp if you’re not sure.
A refundable security deposit may apply depending on the car and rental period.
It is usually blocked on your card or taken in cash, and released after
traffic fines and Salik (toll) checks are cleared – normally within 21–30 days.
The daily rate includes standard mileage limit, basic insurance and 24/7
customer support. Fuel, Salik (tolls), parking and fines are paid by the
customer. Extra mileage is charged as per the car’s rate card.
Yes, we can provide delivery and pickup within Ajman and nearby areas
based on availability. Delivery charges may apply depending on distance
and rental duration. Just share your location on WhatsApp to confirm.
We offer special monthly and long-term packages for individuals and
corporate clients. Monthly rates are usually cheaper per day compared to
short rentals. Contact us on WhatsApp for a custom quote.
In case of an accident, call the police first and obtain a report, then
contact us immediately. For breakdowns or mechanical issues, contact our
support and we will assist you with recovery or a replacement as per the
rental terms.
